Shopping online isn't quite like browsing our store in person. We understand that, but we do try to make it the best experience for our online community as we can.

There are a couple ways to browse our web store.

Think of the first way like you're walking in our store and "just looking." You don't need help. You want to take your time and browse. Look around! Click on the categories up top and use the filters to narrow down your search. Everything you see when you are browsing this way should be in stock. 

If there is an inventory discrepancy (we are a small business, it's rare but can happen), we will refund you and send you a personal message letting you know what happened. If we can, we will always try to track down an item for you, but either way, we will let you know and handle it how you prefer. This is the way you can search what is "In Stock" without worrying that you'll click through just to find it's not in stock.

Sometimes people know what they want and like to ask if we carry their item. Our search function allows customers to search for all products in our database, even if they are no longer in stock. Think of using the search bar as coming in the store and asking for help. The search might show exactly what you need, but when you click on it, you may see a message letting you know it's not in stock anymore. We had it once, but don't now. You can send us a message right from that page asking us to bring it back in for you (if we can). 

In this way, when you browse the categories using the filters, you are seeing what is on our shelves in real-time. When you use the search function, you are asking us if we have it. Often the answer is, "Here it is!" Sometimes the answer to that is, "Oh, we used to, but it's not in stock anymore."

We hope this helps everyone choose the experience that is best for them. 

We sure do! We order new products every day and can easily put your item on "special order."

We'll let you in on a little secret: many web stores don't have what you need right on their shelves. They hope they can get it in fast (same as us), and are betting that you won't mind the extra wait without their having to tell you it's out of stock.

At LionHeartHobby.com you will only see what is in stock right now or items available for pre-order.

We hope you will like this feature and visit us often. In this way you will have the same experience as the folks who come visit us in person. We don't display holographic images of out of stock items in our store, and we won't do that to you online.

Thank you for your business!

Currently we accept payment through PayPal, most credit and debit cards, including Visa, Mastercard, American Express, Discover, JCB, and Diner's Club.

Currently we can ship to any address in the contiguous USA.
If your cart is over $149 (excluding taxes, fees, & gift certificates), your order qualifies for free shipping. Orders that receive free shipping will be processed within 5-7 business days.
All orders are eligible for "Speedy Shipping". These orders are processed within 1-2 business days and are based on weight.
Once your package has shipped, you will receive an email with a tracking number from the carrier so you can follow the progress of your order.
Please keep in mind that we process orders within the specified time-frame, but once the package leaves our warehouse we have no control over carriers or any delays.

Absolutely!
At checkout, choose "Pick Up In Store" and we will hold it for you until you come in.
If you would like contactless delivery, simply call us when you arrive and we will bring your purchase out for you.
We are located at: 5500 FM 2770 in Kyle, Texas and our phone number is 512-504-3404.

Not every decision can be a winner, and we understand that. That's why we like to keep it simple: if you are not 100% totally, completely, and unconditionally satisfied for any reason whatsoever, let us know!
Here at LionHeartHobby.com, you are in safe hands.